When ever a computer issue occurs, everybody recommends to visit a computer repair shop with an expert technician. Firstly, who is a computer technician? Any person who provides computer repair related services and looks after the servers and other peripherals will be considered as a computer repair technician. They perfom various tasks like
- Hardware maintainance
- Trouble shooting various computer related issues
- Mainataince of various computer components
- Assembling the computers and much more.
But how to identify an expert technician is the dilemma. To make it easy for you, we are listing down a few qualities of the expert computer repair technicians that you should look out for.
Qualities of the computer technician in Fontana Ca, to look out for
Excellent diagnostic skills
Expert computer technicians in Fontana Ca should have the ability to diagnose the problem quickly and accurately. It includes both hardware and software related issues such as virus removal or replacing defective hardware components.
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Good communication skills
The expert technician should be able to come to the layman’s level and explain him/her the problem so that they know what they paid for. They should tell them the problem and solution in an easy understandable manner. Answering client’s problem and satisfying them in case of a component replacement or upgradation should not be an issue..
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Good listening skills
The expert technician should have the attention span and patience to listen to the client’s problem. He should not give the clients an impression that their queries don’t matter.
Excellent problem-solving skills
Expert technicians should be able to identify the problem quickly and smoothly. As said by many ‘identification of the issue is the real thing’. If that done accurately, half of the work is done.
Good hard ware and software knowledge
Computer technicians should have knowledge about antiviruses, malware, spy ware and more. They should also be knowledgeable about various software programs that are compatible or not. The expert technicians should also be able to solve the space issues in the RAM of a computer.
Should have knowledge about the operating system
A computer repair technician should have a detail knowledge about the various operating systems available in the market. For example, Windows. MAC, Linux and various operating systems registered in android and apple smart phones.
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Must have flexibility
Computer technicians cannot follow a rigid routine or a time table. They should be able to work away the problem. This means a skilled technician with sense of responsibility will have sacrifice their social life, family life, hobbies and much more.
Being a skilled mathematician also helps
- Eight bits=one byte
- One kilobyte=1024 bytes
To be able to have a check on bytes, kilobytes, giga byte, interest in mathematics help a lot.
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Good customer service skills
Good customer skills leave a great impression on the customers. This positive image makes the customer return again and again. They will be able to comfortably tell their issues and get the services they want.