Organizations using Microsoft 365 or Office 365 for Cloud Computing have multiple departments with multiple employees managing different domains to operate their business processes from remote locations. Some may have sister companies and additional agencies managing various aspects of the business. Thus, overseeing operations while using a single-tenant becomes a herculean task for Microsoft 365 administrators. Delegating helps in monitoring tasks with ease without sacrificing security functions. Most business enterprises use Microsoft Cloud Partners who are certified to offer delegated administration to them.
What is Microsoft 365 Delegated Administration?
When an organization’s Microsoft 365 account is managed by a partner on their behalf, it is known as delegated administration. The Delegated Administrator is usually a verified Microsoft Cloud Partner which can perform tasks like adding users, resetting passwords, and other admin roles. Before a partner can act as a delegated administrator, they need to take permission from the clients. Therefore, Microsoft allows sending delegated administration offers to clients through trial invitations or purchase offers. Once a client accepts the offer made by a delegated administrator, they can access their client’s account and start administering.
Why is Delegated Administration required in Microsoft 365?
As mentioned above, delegated administration in Microsoft makes delegating the administration roles easier and more accessible, especially in large organizations and business enterprises. However, there are other benefits of using delegated administration for Microsoft 365, these are as follows:
- Better Security
- Improved Efficiency
- Increased Responsiveness
- Streamlined User Activities
- Provide Local Control
- Optimized License Control
According to Microsoft, delegated administration allows a partner or reseller who has signed up to be a Microsoft adviser to manage a client’s Microsoft 365 cloud computing platform as if they were an admin within their client’s organization. This means that most of the IT-related tasks like help desk requests, password change, and password resets which were previously managed by the organization’s IT staff can be delegated to a partner or reseller, who will manage and address them on the behalf of the organization. Delegated Administration assists in effectively utilizing the limited resources of an organization and derives the best possible outcome from them.
Though delegated administration offers many advantages they do come with their own limitations. So, every organization needs to assess the pros and cons of the delegated administrator before assigning them the responsibility. An Office 365 administrator understands the importance of assigning the right admin roles to the right person. These cloud professionals are qualified and skilled in the various functionalities of the Microsoft 365 cloud computing platform. Organizations hire these certified Office 365 administrators to help them avoid security risks and similar threats that affect their business processes.
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